Lessons Learned are a top priority
Project Management SA-KZN held its monthly members meeting in March 2017 at Varsity College, Durban North under the topic “A Lessons Learned and Trending System for Projects” delivered by Albert Marquardt from Tennelli. Attended by forty delegates the event was well-received and provided valuable insights.
Albert presented findings from The American Productivity and Quality Centre (APQC) Knowledge Management Survey.
Among organization that have or plan to implement lessons learned systems, it was found that policy and process improvements, and efforts to promote adoption and use, top the list of priorities. Improvements to supporting technology come in a close second.
There are three challenges to implementing lessons learned systems:
1. Data quality
2. Lessons Learned Systems are stand-alone and isolated
not linked to a risk management system,
There are principles that need to be taken into cognizance when designing a lessons learned system. These principles include the:
The presentation also covered the process to be followed when designing lessons learned systems using Microsoft Excel spread- sheets.
To end the presentation, the speaker shared what companies need to do for further actions. The key message here was that lessons learned system should be integrated with risk and business systems.
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